Frequently asked questions
How do I sign up for classes?
We offer trial classes for all new students. Instructions on how to sign up for a trial can be found here. After the trial class, the coach will talk with you to let you know if that level is a good fit for your child. You may then sign up after the class. All classes are paid monthly, but we are able to prorate if you sign up in the middle of a month.
What do I do if my child misses a class?
We are going on a long vacation, what do I do?
You have 2 different options for long vacations:
We are no longer able to make the time we signed up for, but my child still wants to be in class, are we able to switch our class time?
Yes. You are able to transfer to a different day/time. To do this, you may stop by the front desk, give us a call, or request to transfer to a different class online. If possible, we ask that you stay in the new class day/time for at least 4 weeks before switching again.
How does my child move up to the next level?
For our preschool classes (Parent & Tot & Preschool) they move up as they age out of the class. For our Beginners through Advanced levels, they will move up based on their evaluations. Please click here for more information regarding evaluations. Our tumbling classes do not do evaluations.
What can I do if my child has been in the same level for a while?
It is not uncommon for students to remain in the same level for a few sessions. If you feel that your child needs to spend a little more time working on their skills, you may sign them up for an additional class during the week. We offer a discounted price per class when you take multiple classes a week.