Gym Policies

Proper Attire


Boys: t-shirt (tucked in) and shorts.
Girls: leotard or shirt tucked into shorts, hair should be pulled back in a ponytail, if possible.
Please, no baggy shirts, jewelry, buttoned shorts, denim pants/shorts, or socks.




Registration Form


Acceptance of policies, Waiver of Liability, Assumption of Risk and Indemnity Agreement, and Payment Autorization through the iClassPro Parent Portal MUST be done by each participant's own parent or legal guardian PRIOR to the first/free trial class.




Annual Membership Fee


There is a nonrefundable $60 ($75 for competitive team members) annual membership fee for each year your child is enrolled at HITS. We offer a family rate of $120 ($150 for competitive team members) per year for our recreational students. Billing statements for Membership renewals will be mailed in the month prior to the anniversary date.




Tuition


Tuition is based on a four-week period and is due by the 1st of each month. After the 10th of the month, a $25.00 late fee will be assessed to outstanding tuition. Tuition may be paid by cash, check, or credit card (Visa, Mastercard or AMEX). Credit cards may be charged over the phone, 808-839-4494. HITS does offer an AUTOPAY option for monthly tuition, ask at the Front Desk for details and to sign-up. Payment may also be mailed to HITS at: 1151 Mapunapuna Street D3, Honolulu, HI 96819. Mailed checks must be postmarked on or before the 1st of the month. Please keep in mind, failure to pay tuition or fees may result in the student's removal from classes.




Session Breaks


After every 12 week session, the gym will close for one week. This “Session Break” addresses the additional 4 weeks of a 52-week calendar year. Tuition is not charged for these breaks. Session breaks do not apply to the competitive team.




Missed Classes


Due to limited space available in classes, there will be no make-up classes. Tuition will not be prorated for missed classes.




Withdraw Policy


To ensure you are not charged tuition for the month, you must provide a formalized written notice to discontinue classes. A parent or guardian wishing to withdraw a student must complete either an official HITS Withdraw Form, available at the Front Desk, or mail/email a formal letter requesting withdrawal. All official notices of withdrawal must be received by the 1st of the month. Notice provided after the 1st of the month will require a full month of paid tuition as a spot for the child has been held.




Transfer Policy


Do you want to switch to another class time or day? Please check with the office to see if there is a comparable class that is open. Limited transfers are allowed during each quarter session.




Combining Classes Policy


Due to unforeseen circumstances, classes of similar levels may be combined.




Medical Policy


Hawaiian Island Twisters, its instructors and staff, will not and cannot be responsible for administering or storing medication of any type, prescribed or not. If medication is necessary, it should be given by the parent. Additionally HITS will not be responsible for monitoring the student for adverse reactions.




Facility Rules


NO FOOD OR GUM CHEWING ALLOWED IN THE GYM. Only water and sports drinks are permitted. Cold water and sports drinks can be purchased from the gym for your convenience. To ensure that the gym is safe and clean, we request that all food be consumed at the tables in the common area outside of the gym. Students are NOT allowed on the floor or on any equipment in the main gym or pre-school area until their designated coach begins instruction at the scheduled class time. As our coaches are highly qualified, with many years of coaching experience, we ask that parents please refrain from talking to their children while in class. Parental interference disrupts the coach’s instruction of the entire class.




Supervision Before/After Class


Parents are responsible for their children before and after class. If you will be late to pick up your child for an unexpected reason, please call the gym at 839-4494 to let the HITS staff know you are running late. Coaches will not be able to supervise your child after class.




Restroom Policy


The bathroom facilities are located on the opposite side of the Ranch 99 food court next to Sushi Man. PLEASE ENSURE THAT YOUR CHILD HAS HAD THE OPPORTUNITY TO USE THE BATHROOM PRIOR TO CLASS. Coaches cannot stop their instruction nor escort students to the restroom at any time. Any student who needs to use the restroom will be referred to their parents, who will be responsible for escorting their child to the restroom. Gymnasts should be properly dressed when going to the restroom facilities. For example, girls should wear shorts over their leotards, and all gymnasts should wear shoes.





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